Support and Services

We are laser focused on delivering outstanding service at every step so you can get the most value out of Ridgeline.

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Professional Services

The Right Service at the Right Time

Ridgeline’s team of experts is here to help you execute with excellence and deploy with confidence. We will be there for all your questions - big and small - to get you across the implementation finish line and beyond.

Experienced Service Team

Ridgeline has the right people in place to enable your success. Our dedicated Professional Services team is made up of seasoned financial software implementation experts that understand your business and know how to get your whole team up and running. Services include:

 • Planning
 • Implementation
 • API and integration training
 • Data migration and conversion
 • Onsite training and support

Low Time to Value

Our goal is to get your team’s hands on their keyboards right away. We empower you with early and continuous testing of the real product, so the entire firm is trained and ready to operate confidently on Ridgeline after cutover. This achieves the lowest time to value for your firm - and is something legacy solutions simply cannot offer.

Enterprise Benefits

As an enterprise Software as a Service (SaaS) application, all of Ridgeline’s functionality and capabilities exist on day one. You’ll experience rapid, iterative prototyping; flexible, user-centric training; and an intuitive application. If your firm prefers a phased cutover, we can design a timeline based on the features you’ll use first to achieve maximum stability in your transition.

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